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Black Hills Energy - Monopoly

Black Hills Energy is a monopoly and in violtion of united states antitrust laws. They have bougnt out all competitors thus they can and do charge customers whatever they please. They charge double what other states do because they can. Someone needs to file a class action lawsuit. What the people of Arkansas allow this company to get away with is ASTOUNDING to say the least. I'm conacting the US attorney general on this matter.
#1434465
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Black Hills Energy - One time payment

We sold a rental property which we only had one payment from the time renters moved out to closing. I could not pay online without setting up a complete new profile, I called and they said I would have to do that or call a number to pay over the phone. What a joke, I had to pay $1.95 for an automated payment with Western Union. A company this big and they third party a payment center that charges? Why would I want to set up a new account for one payment? I should have been able to just use the account number to pay online. This is not the first time I have had issues with their service. Wish I had another option for a gas company!
#1425927
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This company is a joke!@@ im already beyond frustrated and am utterly disgusted with their personnel. Been two weeks and im still waiting for gas to be turned on. Its now december 5 and once again today, told tomorrow. I have a 3 month old child, no bill outstanding, i...
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1.0
#1415821
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Black Hills is ripping me off as I write. I have had a repair warranty with black for over a year. I switched to full replacement a couple of days before the repairman came out. He said they could not find the part for my ice maker. Then gave me permission to purchase...
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1.0
I liked
  • Service man
I didn't like
  • Difficulty with getting someone to address our issues
  • Warranty practices
  • Dependability of service guard
#1410791
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Black Hills Energy - Horrible company

Bill spiked by over 3 times the amount and nothing changed with how we were using our gas. When we tried to contact them they were very rude and condescending and offered no explanation as to why it spiked. We just had to pay it. Companies like this need to be prosecuted.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1409307
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Black Hills Energy - Mob tactics

I have been on autopay for my gas bill for years.payments were never missed let alone be late.i moved across town recently and put in a transfer of my service.for 3 months they kept saying couldnt turn my gas on.bad pipes under my house.i had 6 different plumbers check my pipes and nothing wrong.now they say i owe them over 300.00.I made a wise choice when i decided to go all electric.RMP is less expensive and they work with you to make sure your bills are affordable.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Value for money
Website
#1377046
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Been at my residence for 3 years and was a customer of source gas no problems then bhe buys it and we get one bill every month and pay that almost a year later we get a bill for the amount of nearly 1900.00 and they take the gas meter off the house. I call today to pay...
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Anonymous
Miguel Batista

Wow same is happening to me. That's the new way to steal people money.

1.0
#1376114
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Black Hills Energy - Class Action lawsuit

I am looking for a class action lawyer right now.these sleazy people do not scare me.Black Hills Energy has got to be stopped And We can do it.Lets do it.If i have to do it alone I will.Strong arm tactics went out in the 30s.we cant let it come back.
#1368413
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Black Hills Energy

What happened to my comments? They have been erased.i am looking for a lawyer to start a Class Action Lawsuit.Anyone with a complaint about Black Hills Energy is welcome to join.
#1368399
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Contact Black Hills Energy

Mailing Address:
Black Hills Energy
625 Ninth Street
Rapid City, , SD 57701
USA
Phone:
(888) 890-5554
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My review is already on here for abuse by Black Hills Energy.Anyone start a Class Action Lawsuit yet?I want to Join! I am looking for a lawyer so if one is started i will join you.if not i will keep looking until i do!!!!
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Anonymous
Miguel Batista

I wish to join also . Plz You can reach me at this number.(402) 207-2465, Miguel My review is already on here for abuse by Black Hills Energy.Anyone start a Class Action Lawsu...

#1368381
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