I sold rental properties and submitted landlord agreement cancellations twice and they failed to process them, claiming they didn't get the first set even though it is all done online via their web site....still sending me bills for service 3 months after i sold them and refusing to back to drop the billings even though i offered to fax them the entire sales contracts as well. Nasty little gal on the phone i talked to.
A horrible company.
If you have any options other than Black Hills Energy go with the other option. If you have complaints about them do not keep it to yourself, they need reported.
Product or Service Mentioned: Black Hills Energy Residential Gas Supply.
Reason of review: Return, Exchange or Cancellation Policy.