Black Hills is ripping me off as I write. I have had a repair warranty with black for over a year.
I switched to full replacement a couple of days before the repairman came out. He said they could not find the part for my ice maker. Then gave me permission to purchase a new refrigerator and send in the receipt for a refund. Now they are telling me this was a preexisting situation.
My question is why didn't it show up before the year was over. So now they are offering me $250.00 on a $1500.00 refrigerator. They are calling it depreciation.
A TOTAL RIPOFF. I wish somebody would check this situation out.
Product or Service Mentioned: Refrigerator Repair.
Reason of review: Warranty issue.
Monetary Loss: $1500.
Preferred solution: Full refund.
Black Hills Energy Pros: Service man.
Black Hills Energy Cons: Dependability of service guard, Difficulty with getting someone to address our issues, Warranty practices.