Product: Black Hills Energy Residential Electricity Supply Clear all filters (4 of 4 reviews match)
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Blackhills Energy policy is in conflict with DORA Rule 3407.We were not given 15 days notice before disconnecting service. Their customer serivce supervisor stated she does not live in Colorado and does not know who DORA is and therefore has no obligation to follow...
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1.7
Product
Black Hills Energy Residential Electricity Supply
I didn't like
  • Difficulty with getting someone to address our issues
  • Improper disconnect policy
  • There are so many but these are the worst
#1180137
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BH recently stole about 1,800 KWh of banked energy (from my solar panels) from my account.Supposedly, they sent me a "postcard" last summer and I did not respond back to them about continuing on as a rollover customer, so they just took my energy (@$0.02 KWh). Pretty...
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1.2
Product
Black Hills Energy Residential Electricity Supply
I didn't like
  • Notification policies
#1176051
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I am due to have my Electric shut off October 17th because I can't afford to pay the ridiculous options that they gave me.They expect me to pay the current bill every month plus 200 something dollars extra to pay the back bill. Some bills were$1,300 for one month....
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Anonymous
Eliza Radeka

Hello, My name is Eliza, I'm working with Inside Energy and Rocky Mountain PBS to report on energy concerns from people that are classified as low income or limited income. Yo...

1.0
Product
Black Hills Energy Residential Electricity Supply
#1114930
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I have had nothing but inconsistent inaccurate billing issues with black hills energy electric in Canon city Colorado. I am a disabled veteran with a fixed monthly income who PAYS MY BILLS!! Within the past year, I have given Blackhills energy upwards of $3000 for...
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sarahfarla
sarahfarla

Hello, my name is Sarah Farley. I'm a journalist student at CU Boulder and I'm working with a team to write a story about Black Hills Energy and their customer service. I woul...

1.3
Product
Black Hills Energy Residential Electricity Supply
#903044
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