Manufacturer: Black Hills Energy Category: Customer Care Clear all filters (8 of 8 reviews match)
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xxx aaa aaababahhw lijhrlkjh LKJH lkjh LKJH LKJH LKJH LKH LKJH KLJH LKJH LKJ HLKJ HLK JHLKJ H; H LKJH LKJH LKJH WHAT A BUNCH OF jerks.cannot get info needed, not helpful, not nice, rotten to the core, can't stand them, can't get their records straight, it's not badc...
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Black Hills Energy Customer Care
#1094292
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We've recently had a bad experience with this company, we had a problem with an electric water heater and asked them to come look at it.They scheduled a 12-5pm time to come look at it the next day. Overnight i took a look at it myself and found a reset button which...
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1.0
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Black Hills Energy Customer Care
#982438
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I was looking for rebate information regarding insulating and heating a detached garage.I could not find the information on their website so I called their customer service number. After navigating the horrible and repetitive menu system, I was hung up on. Second time...
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3.4
Product
Black Hills Energy Customer Care
I didn't like
  • Customer service
#973082
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I changed bank accounts for my draft each month with Blackhills Energy.When I called, I was told and assured that my November payment would not be drafted at the normal effective date but would be on my December draft. I confirmed with them that nothing would come out...
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1.1
Product
Black Hills Energy Customer Care
#950806
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My mother passed away so I called BHE to cancel her account.I was told it was simply month to month. I paid the bill and forgot it. Next month we get a bill. I call again. Told I had to have proof she passed away. I sent a copy of the Obit. Next month another bill....
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1.0
Product
Black Hills Energy Customer Care
I didn't like
  • Billing practices
#852855
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I had Energy West Service in Wyoming prior to Black Hills Energy taking over the accounts , always happy with Energy West . I call to make arrangements to pay my companies bill in January and in February both and they are not only RUDE , but ask for more information...
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1.0
Product
Black Hills Energy Customer Care
I didn't like
  • Billing practices
  • Customer service
#830337
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I live in a small town in CO located on the Eastern plains. The only gas company that can deliver service to this area is Black Hills Energy. Up until about 2 months ago, I never had a problem. My payment is due on the first of every month. I paid my payment for...
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Black Hills Energy Customer Care
#166490
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Black Hills Energy Customer Care Review

#1035814
1.0
Details
I recently moved houses and i called to change my gas service. Well its been a week later and i dtill have no gas connected because thry still need to get my lease approved and ive already emailed and faced it to them. They daid they didnt get my email when thr ladys before daid they had seen it but thry approved them in order. It shouldnt take a week to get my service changed.
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